Terms and conditions

Zalando gift card

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Zalando, the leading online store in Europe, has proposals for all tastes: from shoes to accessories or sportswear. Express your personality through fashion and create unique looks from urban brands or premium firms. Discover more than 1900 brands and create endless style options.

Important to know

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How to use

There are two ways to redeem your Zalando gift card. As balance in your account: Enter your gift card's code in the Menu item 'My Vouchers' ('Meine Gutscheine') and click on 'Redeem' ('Einlösen'). The amount will be credited to your account balance and you can redeem it when placing your next order. At checkout: You can also enter your gift card code in the voucher field that appears at checkout. Don’t forget to confirm by clicking on the button 'Redeem'. The voucher amount is then applied to the total amount in the shopping basket.

Terms & Conditions

    How to use the Zalando gift card

    1. The gift card is valid for up to 5 years. The expiration date is indicated on the card.
    2. It is possible to use more than one gift card per order (these can also be used in combination with a voucher code).
    3. The gift cards can be used to max €200 per transaction.
    4. Gift Cards can be redeemed on Zalando’s fashion assortment only. You can read the list of products here: https://www.zalando.de/faq/Vouchers/what-can-i-use-my-gift-card-for.html?_rfl=en
    5. After placing an order, any value left on your gift card will be uploaded as credit in your Zalando customer account.
    6. Your account balance can be found in ‘My Account’ ('Mein Konto') under ‘My Vouchers’ ('Meine Gutscheine').
    7. If you return goods that have been purchased with a gift card the credit will be added to your customer account and you will be able to use it on future orders.
    8. There is no minimum order value for orders placed using a gift card.
    9. The gift card cannot be returned or exchanged.
    10. The gift card cannot be restored in case of loss.
    11. The gift card cannot be exchanged for cash.
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